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ThomasPink.com Customer FAQ

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What is ThomasPink.com's Phone Number?

The question we are asked most often is about how to talk to ThomasPink.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent ThomasPink.com Customer Questions

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Order Management

How do I change or cancel my order?

To change or cancel an order with ThomasPink.com, one must check the order's status. If it has not yet shipped, modifications...
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Can I track my order?

Customers of ThomasPink.com can track their orders through tracking numbers sent in confirmation emails after shipping. They...
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Can I place an order over the phone?

Thomas Pink generally does not allow orders to be placed via phone, prioritizing a straightforward online shopping experience...
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Returns and Exchanges

What is the return policy for Thomas Pink?

The return policy for Thomas Pink allows returns within thirty days of purchase, provided items are unworn with tags attached....
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What is the policy for defective items?

Thomas Pink has a clear policy for defective items, encouraging customers to inspect their purchases right after delivery. If...
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Do you offer alterations for clothing purchased from Thomas Pink?

Thomas Pink usually does not offer alterations for clothing but provides various sizes and fits for diverse body types. If...
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Payment and Shipping

What payment methods are accepted?

ThomasPink.com offers several payment methods for a convenient shopping experience, including major credit cards and online...
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Do you offer international shipping?

Thomas Pink provides international shipping, allowing customers worldwide to access their products. Shipping options can vary...
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Are gift cards available for purchase?

Thomas Pink does provide gift cards for sale, which make a great present, allowing recipients to select from a wide variety of...
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Product Information

What is the sizing chart for Thomas Pink products?

Thomas Pink offers various sizing charts for different product categories like shirts, trousers, and outerwear, detailing...
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What is the warranty for Thomas Pink products?

Thomas Pink offers a warranty covering defects in materials and workmanship for products bought from authorized retailers. This...
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What are the care instructions for Thomas Pink clothing?

To maintain the quality of Thomas Pink clothing, it is important to wash the garments at 30 or 40 degrees Celsius, turn them...
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Promotions and Services

Do you offer gift wrapping services?

Thomas Pink offers gift wrapping services for customers, making it easier to present gifts elegantly. However, the availability...
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Are there any sales or promotions currently running?

ThomasPink.com often has various sales and promotions, including seasonal and holiday offers. For the latest deals, visiting...
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Are there limited edition or seasonal collections available?

Thomas Pink offers limited edition and seasonal collections featuring unique designs that highlight current fashion trends and...
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