What is the return policy for Thomas Pink?

Thomas Pink has a straightforward return policy to ensure customer satisfaction. Within 30 days of purchase, customers can easily return or exchange items that are in their original, unused condition, with all tags and packaging intact. To initiate a return, customers can either visit a Thomas Pink store or use the prepaid return label provided with their order. Refunds are issued to the original form of payment, excluding any shipping charges. However, for items purchased from a Thomas Pink store, refunds will be made in the form of store credit. Please note that personalized or altered items, as well as underwear, are not eligible for return, unless deemed faulty. Thomas Pink aims to handle all returns efficiently, making the process hassle-free for its valued customers.