The-house.com Customer FAQ
Top Answers & How-to Guides
What is The-house.com's Phone Number?
The question we are asked most often is about how to talk to The-house.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Do you offer price matching?
Yes, we offer price matching at The-house.com. If you find a lower price on an identical product from another authorized retailer,...
Ask any question you have about The-house.com customer service, get an answer now.
Ordering
How do I place an order?
To place an order on The-house.com, simply browse our website and add desired items to your cart. Once you have selected all items,...
Can I cancel or change my order?
Yes, you can cancel or change your order, but it needs to be done as soon as possible. The-house.com understands that circumstances...
Tracking
How do I track my order?
To track your order, simply log into your account on our website and go to the "Order History" section. There you will find a tracking...
Catalog Request
How do I request a catalog?
To request a catalog from The-house.com, simply fill out the online form on our website with your name and address. You can also give...
Information
What is The-house.com?
The-house.com is an online retailer specializing in outdoor gear and sporting equipment. With a vast selection of products, we cater...
Returns
What is your return policy?
Our return policy at The-house.com is designed to ensure customer satisfaction. We pride ourselves on providing high-quality products,...
Shipping Time
How long does shipping take?
Shipping times vary depending on the destination and shipping method selected. For orders within the contiguous United States, standard...
Warranty
What is your warranty policy?
At The-house.com, we take pride in offering a comprehensive warranty policy to ensure your satisfaction with every purchase. Our warranty...
Price Matching
Do you offer price matching?
Yes, we offer price matching at The-house.com. If you find a lower price on an identical product from another authorized retailer,...
Help me with my The-house.com customer service issue
Ask any question you have about The-house.com customer service. We will do our best to get you answers right away.
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