The House Company maintains a clear and customer-friendly policy regarding backorders. When an item is out of stock but is expected to be restocked, it may be placed on backorder. Customers will typically be notified about backordered items during the checkout process. This information includes expected shipping dates, allowing customers to make informed decisions about their purchases.
Backordered items will usually ship once they become available, and customers will be charged at the time of order placement. In the event that a backordered item cannot be fulfilled within a reasonable time frame, The House will aim to communicate this to the customer swiftly, offering options such as cancellation or substitution with a similar product.
It is essential for customers to check the product details on the specific item page for updated availability status, as this can vary for different products. For further details regarding the backorder policy or to inquire about a specific order, customers may find it helpful to review the information provided on the website.
If you need to call The-house.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular The-house.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.