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The Classy Home Customer FAQ

Top Answers & How-to Guides

What is The Classy Home's Phone Number?

The question we are asked most often is about how to talk to The Classy Home customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent The Classy Home Customer Questions

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Order Management

How do I cancel an order?

To cancel an order with The Classy Home, customers should act swiftly and check their confirmation email for cancellation...

Can I track my order?

Customers of The Classy Home can track their orders through the tracking number emailed after shipping. This number provides...

Can I modify or customize my furniture order?

The Classy Home provides various furniture options that may allow for customization, such as fabric, color, and size, but these...

Coupons and Payments

How can I apply a coupon code to my order?

To use a coupon code at The Classy Home, go to the checkout page after filling your cart. Look for the "Coupon Code" section,...

What payment methods do you accept?

The Classy Home accepts various payment methods, including major credit cards like Visa and MasterCard, as well as digital...

Location and Showroom

Where is The Classy Home located?

The Classy Home operates online and does not provide a specific physical location. Their website offers various home...

Do you have a physical showroom?

The Classy Home operates primarily online and does not have a physical showroom. Customers can explore a wide array of home...

Furniture Information

What types of furniture does The Classy Home offer?

The Classy Home boasts a diverse selection of furniture for various areas, including living rooms, dining rooms, bedrooms, and...

What kind of maintenance is required for your furniture?

Maintaining furniture from The Classy Home requires regular cleaning tailored to the material. Generally, use a soft cloth for...

Are your furniture products sustainably sourced?

The Classy Home prioritizes sustainability in its furniture offerings, aiming to use responsibly sourced materials and...

What are the care instructions for your furniture?

The Classy Home recommends regular dusting for wooden furniture using a soft, dry cloth and occasional polishing with a...

Delivery and Assembly

Do you offer delivery services?

The Classy Home offers delivery services for online orders, with options varying by item and location. Shipping costs and...

Do you offer assembly services for your furniture?

The Classy Home generally does not provide assembly services for furniture, which arrives in boxes needing assembly by...

Returns and Warranties

What is your return policy?

The Classy Home's return policy allows returns of unused items in their original condition and packaging within a specified...

Do you offer any warranties on your furniture?

The Classy Home typically offers warranties on their furniture, with specific details varying by item and manufacturer....
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