What is your return policy?

The return policy of The Brick typically allows customers to return items within a specific time frame, usually thirty days from the date of purchase. Items must be in their original condition, unused, and in the original packaging to qualify for a full refund or exchange. However, certain exclusions may apply, such as clearance items, custom orders, and special purchase items, which may have different return rules. To initiate a return, customers are generally required to bring along their original receipt or proof of purchase, along with the item being returned. Refunds are typically processed in the same manner as the original payment method. For customers seeking to return furniture or larger items, additional guidelines may exist regarding the condition of the item and any associated delivery charges. It is always recommended for customers to check The Brick’s official website for the most current information regarding the return policy, as policies can change. The website will provide the necessary details and any specific instructions that may be relevant to the return process.