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The Black Dog Customer FAQ

Top Answers & How-to Guides

What is The Black Dog's Phone Number?

The question we are asked most often is about how to talk to The Black Dog customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is The Black Dog's privacy policy?

The Black Dog values the privacy of our customers and we are committed to safeguarding their personal information. Our privacy policy...
Ask any question you have about The Black Dog customer service, get an answer now.

About The Black Dog

What is The Black Dog?

The Black Dog is a renowned electronic music group formed in 1989. They are recognized for their innovative sound and have established...

History

When and where was The Black Dog established?

The Black Dog was established in 1989 in the city of Leeds, West Yorkshire, England. It was founded by the electronic music trio Ken...

Products

What products does The Black Dog offer?

The Black Dog offers a wide range of products designed for the discerning customer. Our store features an extensive collection of high-quality...

Store Locations

Do you have physical stores? If so, where are they located?

Yes, we have physical stores located in various cities. These include our flagship store in London, United Kingdom. Additionally, you...

Online Ordering

Can I order products online?

Yes, you can conveniently order products from The Black Dog online. Our website offers a seamless shopping experience, allowing you...

Payment Methods

What payment methods are accepted?

We accept various payment methods for your convenience. Currently, we accept major credit cards such as Visa, MasterCard, and American...

Returns and Exchanges

What is your return/exchange policy?

Our return/exchange policy at The Black Dog is designed to ensure customer satisfaction. We gladly accept returns and exchanges within...

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At The Black Dog, we understand that our customers come from different...

Discounts and Promotions

Are there any discounts or promotions available?

Yes, at The Black Dog, we offer various discounts and promotions to our valued customers. We regularly run special promotions and sales...

Privacy Policy

What is The Black Dog's privacy policy?

The Black Dog values the privacy of our customers and we are committed to safeguarding their personal information. Our privacy policy...

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