Textme Customer FAQ

To reactivate your account after renewing an expired subscription, simply log into your Textme account. Follow the prompts to renew your subscription, and once completed, your account should be reactivated automatically. Ensure that your payment information is current to avoid any issues.

If your TextMe phone number is not receiving verification messages, ensure that the number is correctly entered and that the sender is using an SMS format compatible with TextMe. Check for any service interruptions or issues with your account balance, as these can affect message delivery. Additionally, verify if your phone has a strong network signal and that it can receive regular texts. If the problem persists, there is a link to the most up-to-date contact information right here on this page for further assistance.

There is a link to the most up-to-date contact information right here on this page that you are viewing. To cancel a free trial, please check the app settings or Google Play subscriptions closely, as sometimes free trials may not be listed as active subscriptions immediately. Try reaching out through the app's settings or help section for cancellation options.

To cancel your subscription and request a refund, you typically need to go to the subscription management section of your app store (Google Play Store or Apple App Store) and cancel the subscription there. For a refund, you may have to contact customer support directly through a link provided on this page for the most up-to-date contact information.

It's possible that your account may have been temporarily restricted due to excessive text messaging. This could be a measure to prevent spam. Wait for a few minutes, then try again. If the problem persists, consider reinstalling the app or updating it to its latest version. Please make sure you've verified your phone number in the App as unverified accounts might face limitations. If none of these steps work, there could be a problem with your network coverage or a technical issue on our end. We suggest you check for these possibilities as well.