How Do I Make a Payment Arrangement with T-Mobile?

Introduction

If unexpected financial difficulties have you wondering how you are going to be able to pay your T-Mobile bill, you may be able to make a payment arrangement with the company. That can buy you the extra time you need to get your finances back on track. Although not everyone is eligible to make a payment arrangement, it's pretty easy to qualify, and the process of getting one is pretty simple.

What You'll Need

To qualify for a payment arrangement, your account can't be more than 30 days past due.Payment arrangements are available only to postpaid customers.If you make a payment arrangement by calling a customer service representative or viisiting a tore, you will be charged a $10 payment support fee. There is no fee for setting up a payment arrangement on the app.When you set up a payment arrangement, AutoPay will be paused. It will resume once you have completed or turned off the payment arrangement.If you do not make the payments of the payment arrangement you agree to, your account may be suspended without warning.You cannot change a payment arrangement once it has been made if a past due balance still exists.Do not make early payments with a payment arrangement, and do not use any other method of payment than the one you agreed to use. Doing either may mess up the payemnt arrangement and result in double payments, fees, and account suspension.If you need to delete your payment arrangement for some reason, you can do so with the T-Mobile T-Life app, from the Manage tab.Even with a payment arrabgement, late fees may still apply.If your account is suspended, a $20 restoration fee will need to be paid to turn it back on.

Open T-Mobile's T-Life app.

To make a payment arrangement over the phone, skip to step 11.
To make a payment arrangement in person at a T-Mobile store, skip to step 12.

Tap the Manage tab.

Select the "Set up a payment arrangement" option

Enter a payment amount.

Select a payment method.

Choose a payment date.

Tap on Update.

Tap the Agree button.

Submit the payment arrangement.

Tap Done.

Call a T-Mobile customer service representative.

T-Mobile customer service

Ask to set up a payment arrangement.

Go to the T-Mobile store locator.

T-Mobile store locator

Enter your ZIP code or city in the text field on the left.

Go to the closest indicated store and ask an associate there to set up a payment arrangement for you.

Conclusion

Setting up a payment arrangement with T-Mobile is pretty easy. However, if something goes wrong with the process, call a T-Mobile customer service representative for assistance. You can reach one 24 hours a day, 7 days a week.