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Sysco Customer FAQ

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What is Sysco's Phone Number?

The question we are asked most often is about how to talk to Sysco customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Sysco Customer Questions

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Ordering and Delivery

What is the minimum order size for Sysco?

The minimum order size at Sysco can differ based on location, product types, and service agreements, but it generally starts...
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Can I track my order status with Sysco?

Yes, customers can track their order status with Sysco through their online portal or mobile app, which provide current order...
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What is Sysco's delivery timeframe?

Sysco's delivery times vary based on product type, customer location, and order size, with general expectations of one to two...
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Can I cancel or modify my order after it has been placed with Sysco?

When it comes to altering or cancelling an order with Sysco, the ability to do so largely depends on timing and the order's...
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Can I request specific delivery times or slots with Sysco?

Sysco generally allows some flexibility in delivery times and slots, but the details depend on specific locations and services....
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Payments and Discounts

What payment methods does Sysco accept?

Sysco usually accommodates various payment methods including credit cards, debit cards, checks, and electronic funds transfers....
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Does Sysco offer any discounts or promotions?

Sysco provides competitive pricing and value to its clients, but specific discounts or promotions can vary based on factors...
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Returns and Modifications

What is Sysco's return policy?

Sysco's return policy focuses on customer satisfaction and product integrity, allowing returns of unsatisfactory items within...
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Does Sysco have a mobile app for ordering?

Sysco provides a mobile application that simplifies ordering for its customers. This app allows users to browse products,...
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Products and Information

Can I request a product sample from Sysco?

Sysco allows customers to request product samples, with processes varying by product and location. Generally, customers should...
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Are there any dietary or allergen labels provided for Sysco products?

Sysco emphasizes transparency in food safety through its product labeling, offering details on allergens and dietary...
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Are Sysco products available for retail customers or only businesses?

Sysco mainly serves the foodservice sector, supplying businesses such as restaurants and schools rather than retail customers....
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What types of products does Sysco specialize in?

Sysco specializes in a vast array of products for the food service industry, offering fresh and frozen meats, seafood, dairy,...
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Does Sysco provide nutritional information for its products?

Sysco offers nutritional information for its products, providing details like calorie counts, protein levels, and allergens....
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What is Sysco's policy on product recalls?

Sysco prioritizes product safety and quality, implementing a detailed policy for recalls. They communicate quickly with...
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Sysco issues reported to GetHuman
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