What is Swarovski's return policy?

Swarovski has a customer-friendly return policy that typically allows for items purchased from their official stores or website to be returned within a specific time frame. Generally, customers have a period of 30 days from the date of purchase to initiate a return. The products must be in their original condition, which means unworn, undamaged, and in the original packaging, including all tags and labels. In the case of online purchases, customers may need to follow certain steps to complete the return process. This often includes obtaining a return authorization and, in some instances, covering return shipping costs. However, items that are personalized, special orders, or earrings for hygiene reasons may be excluded from the return policy. For the most accurate and up-to-date information regarding returns, customers are encouraged to visit Swarovski's official website, where detailed guidance on returns, refunds, and exchanges can often be found.