What is your return policy?

Surpluscomputers.com has a return policy that is designed to ensure customer satisfaction while maintaining a fair process for returning products. Generally, the return period is set at thirty days from the date of purchase for most items, allowing customers ample time to evaluate their purchases. Items that are eligible for return must be in their original condition, meaning they should be unused and undamaged, and ideally in their original packaging. This helps to facilitate a smooth return process. However, it is important to note that certain products may be excluded from the return policy. For instance, components such as software, opened packages, or custom orders may not be eligible for return. Customers are encouraged to carefully read the descriptions and specifications of these items before making a purchase. To initiate a return, customers typically need to provide proof of purchase, such as an order confirmation or receipt. It is often advised to reach out to the customer service team for guidance on the return process specific to the product in question. To find detailed and up-to-date information, including any specific requirements or exceptions that may apply to your order, it is advisable to check the return policy section on the Surpluscomputers.com website. This will provide the most accurate and current details regarding returning merchandise.