If you purchased protection coverage for your ornaments and one arrived broken, you should follow the claims process outlined for the coverage you selected. Typically, this involves providing proof of the damage and your purchase details. For specific steps regarding your situation, there is a link to the most up-to-date contact information right here on this page you are viewing. This will direct you to the appropriate customer service team who can assist you further with your claim for a replacement or refund.
Asked Dec 13, 2025 11:46 PM