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StyleSeat Customer FAQ

Top Answers & How-to Guides

How do I Contact StyleSeat Customer Service?

The question we are asked most often is about how to talk to StyleSeat customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about StyleSeat customer service, get an answer now.

Recent StyleSeat Customer Questions

How do I get my booking fee back after my stylist canceled it.

If your stylist cancels the appointment, the booking fee should automatically be refunded to you. The refund process typically takes a few days to process. If you do not see the refund after that time, please check the link on this page for the most up-to-date contact information to address this issue.
Asked Aug 14, 2024 4:44 AM

I made an appointment with the stylist, but the directions will will not pull up in the app nor is there a telephone number for the Stylist.

Please try checking the confirmation email or message you received when booking; sometimes additional contact information or directions are provided there. Alternatively, you can log into your StyleSeat account and check the appointment details. If you still encounter issues, the best course of action might be visiting the stylist's profile on StyleSeat for any other available contact information or directions.
Asked Jul 15, 2024 4:12 PM

I have not received my payout for almost a month now

If you haven't received your payout for almost a month, it could be due to issues with your account details, payment method, or a specific transaction. Please check that your bank account information is correct and ensure you’ve met all payout requirements.
Asked Jun 27, 2024 5:31 PM

Need to schedule an appointment for kinky twist

Absolutely, you can schedule an appointment for kinky twists through StyleSeat. Sign into your account and browse through professionals who specialize in this style. You can read their profiles, compare prices, look at their work portfolios, and check their availability. Once you find a professional you like, click to book an appointment choosing a convenient date and time. In your booking note, specify that you're booking for kinky twists. Confirm your appointment, and you will get a confirmation message. Remember, specific professionals' availability might depend on their individual schedules.
Asked Apr 11, 2024 2:44 PM

Does style seat have a customer service number

StyleSeat primarily offers support through their online channels rather than a dedicated customer service number. If you have any problems or queries, you can visit their website and fill out a support request. Their dedicated customer support team will then reach out to you via email to assist you. It's a fast, efficient system designed to help resolve issues and answer questions in the most effective manner possible.
Asked Mar 28, 2024 12:36 PM

Help me with my StyleSeat customer service issue

Appointment Management

Can I cancel or reschedule my appointment?

Users can cancel or reschedule appointments via their StyleSeat account, though individual stylist policies may vary concerning...

What happens if a stylist cancels my appointment?

If a stylist cancels on StyleSeat, you will receive a notification through the app or email. You can reschedule with the same...

Can I book same-day appointments through StyleSeat?

Yes, individuals can book same-day appointments via StyleSeat, subject to provider availability. Users can filter searches for...

What should I do if my stylist is running late?

If your stylist is delayed, staying patient is key while patiently checking the StyleSeat app for updates. You can also contact...

Payment and Policies

What payment methods are accepted on StyleSeat?

StyleSeat offers various payment options including credit and debit cards like Visa, MasterCard, American Express, and...

What is the cancellation policy on StyleSeat?

Cancellation policies on StyleSeat depend on individual service providers, as they set their own rules. Typically, a 24-hour...

Are there any loyalty programs or rewards for frequent users on StyleSeat?

Currently, StyleSeat does not have an established loyalty program for frequent users. The platform connects clients with beauty...

Stylist Interaction

Can I request a specific stylist for my appointment?

Clients using the StyleSeat platform can specifically request a stylist for their appointments by selecting them during the...

Can I contact my stylist directly through StyleSeat?

Yes, clients can reach out to their stylist through the StyleSeat platform, as each stylist has a profile page displaying their...

How do I leave a review for a stylist after my appointment on StyleSeat?

To leave a review for a stylist on StyleSeat, log into your account, go to "My Appointments," and find the relevant booking....

Gift and Discoverability

Is there an option for gift booking through StyleSeat?

StyleSeat does not have a specific feature for gift bookings, but users can give services as gifts by purchasing gift cards...

How can I find a list of top-rated stylists on StyleSeat?

To locate top-rated stylists on StyleSeat, users should use the search and filtering options on the platform. By entering their...
We look to the StyleSeat issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
StyleSeat issues reported to GetHuman
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