© GetHuman Inc.

What is the process for redeeming points for free nights?

Asked 2 months ago
The process for redeeming Starwood Preferred Guest points for free nights is quite straightforward. Members of the SPG Program can start by logging into their SPG account on the official website or mobile app. Once logged in, members can search for hotel availability for their desired travel dates and location. It is important to ensure that the search is filtered to display hotels that participate in the SPG program and offer points redemptions. After selecting the hotel, members must choose the type of room they wish to book and proceed to the reservation summary page. Here, there will be an option to redeem points for the stay. Members should review the number of points required for the selected room and verify their point balance to confirm eligibility. If members have enough points for the redemption, they can complete the reservation by following the on-screen instructions. There may also be opportunities to combine points with cash if members do not have sufficient points for a full redemption. Furthermore, some promotional offers might provide enhanced value for point redemptions during specific periods or for select properties. It is advisable for members to keep an eye on the SPG site for any updates or changes regarding point redemption policies and opportunities.
Answered Oct 13th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Starwood Preferred Guest Questions

Need to call Starwood Preferred Guest?

If you need to call Starwood Preferred Guest customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Starwood Preferred Guest

Starwood Preferred Guest

Find a list of many popular Starwood Preferred Guest questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Starwood Preferred Guest Starwood Preferred Guest Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!