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StarHub Customer FAQ

Top Answers & How-to Guides

What is StarHub's Phone Number?

The question we are asked most often is about how to talk to StarHub customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the available StarHub TV packages?

StarHub offers a range of flexible and diverse TV packages to cater to varying entertainment preferences. Customers can choose from...
Ask any question you have about StarHub customer service, get an answer now.
Contact StarHub customer service

Services

What services does StarHub provide?

StarHub provides a wide range of services to cater to various needs. As a leading telecommunication company in Singapore, StarHub offers...
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Mobile Plans

What are the available StarHub mobile plans?

StarHub offers a range of mobile plans tailored to meet specific needs. The available mobile plans cater to different usage preferences...
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Number Porting

Can I keep my current phone number when switching to StarHub?

Yes, you can keep your current phone number when switching to StarHub. StarHub offers a number porting service which allows you to...
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Payment Methods

What payment methods are accepted by StarHub?

StarHub accepts a variety of payment methods to offer convenience and flexibility to its customers. You can make payments using credit...
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Plan Upgrade

Can I upgrade my StarHub plan?

Yes, you can upgrade your StarHub plan. At StarHub, we understand that your needs may change over time. We offer a hassle-free upgrade...
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Roaming Options

What roaming options does StarHub offer?

StarHub offers a range of roaming options to cater to different needs. For those who frequently travel, they can choose from different...
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TV Packages

What are the available StarHub TV packages?

StarHub offers a range of flexible and diverse TV packages to cater to varying entertainment preferences. Customers can choose from...
Read more

Help me with my StarHub customer service issue

Ask any question you have about StarHub customer service. We will do our best to get you answers right away.
We look to the StarHub issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
StarHub issues reported to GetHuman
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