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Southern Maryland Electric Cooperative Customer FAQ

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What is Southern Maryland Electric Cooperative's Phone Number?

The question we are asked most often is about how to talk to Southern Maryland Electric Cooperative customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Southern Maryland Electric Cooperative Customer Questions

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Power Outages

What should I do in case of a power outage?

In case of a power outage, check if neighbors are affected, inspect your circuit breakers, and keep a flashlight or...
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How can I sign up for alerts about power outages?

Southern Maryland Electric Cooperative allows members to sign up for power outage alerts through their official website, where...
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Customer Service

How can I request a meter reading?

To request a meter reading from Southern Maryland Electric Cooperative, customers should visit the SMECO website for...
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What are the rates for residential customers?

Southern Maryland Electric Cooperative offers diverse rate structures for residential customers, involving fixed and variable...
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What are the office hours and locations of SMECO?

SMECO generally does not release specific office hours or locations due to possible changes. Their main office is in...
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Are there community programs supported by SMECO?

Southern Maryland Electric Cooperative supports various community programs, including the SMECO Community Grants program, which...
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Billing and Payments

What are the different payment options available?

Southern Maryland Electric Cooperative provides various payment methods for members, including online payments via their...
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Can I pay my bill online?

Members of Southern Maryland Electric Cooperative can indeed pay their bills online through a secure platform that enables...
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What should I do if I have a billing discrepancy?

To address a billing discrepancy with Southern Maryland Electric Cooperative, customers should first review their bill for any...
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Energy Options

Does SMECO offer renewable energy options?

Southern Maryland Electric Cooperative provides various renewable energy options, including a Renewable Energy Credit program...
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Are there any incentives for energy efficiency?

Southern Maryland Electric Cooperative provides a range of incentives and programs to support energy efficiency. These programs...
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What are the different ways to conserve energy?

There are many ways to conserve energy, including using Energy Star appliances, switching to LED or CFL bulbs, maintaining HVAC...
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How can I get energy-saving tips from SMECO?

Members of Southern Maryland Electric Cooperative can find energy-saving tips and resources on the SMECO website, which offers...
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