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Softmart.com Customer FAQ

Top Answers & How-to Guides

What is Softmart.com's Phone Number?

The question we are asked most often is about how to talk to Softmart.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Softmart.com Customer Questions

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Order Tracking

How can I track my order?

To track an order from Softmart.com, customers can use the tracking system on the website and check their confirmation email...
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Can I cancel an order on Softmart?

Softmart generally allows order cancellations, depending on the order's status. Orders that have not yet been processed or...
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How can I change my shipping address after placing an order?

To change a shipping address after placing an order with Softmart.com, customers should act quickly as orders are processed...
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Payment and Discounts

What payment methods are accepted on Softmart?

Softmart.com generally accepts various payment options, including major credit cards like Visa and MasterCard, and might also...
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Can I use multiple discount codes on a single order?

Softmart.com generally permits only one discount code per order to streamline the checkout experience and avoid confusion....
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Returns and Policy

What is Softmart's return policy?

Softmart has a clear return policy allowing customers to return items within a specific period after purchase, typically...
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Is there a price match policy on Softmart?

Softmart.com offers a price match policy aimed at providing customers with excellent value by matching lower prices on...
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What should I do if I received a damaged item?

If an item from Softmart.com arrives damaged, review their return policy on the website, document the damage with photos and...
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Shipping Information

Are there any international shipping options available?

Softmart.com typically provides various shipping options, including international delivery, which may differ based on location...
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What are the shipping fees on Softmart?

Shipping fees at Softmart.com vary based on factors like item type, shipping method, and delivery location. Customers can...
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Membership and Privacy

What is Softmart's privacy policy?

Softmart values privacy and aims to secure personal information, covering aspects like data collection and usage. Their privacy...
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Are there any membership or subscription programs?

Softmart.com usually provides various purchasing options, including possible memberships or subscriptions that could change...
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Products and Orders

Can I request a quote for bulk purchases on Softmart?

Yes, users can request quotes for bulk purchases on Softmart, which is useful for businesses needing large orders. They can...
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What types of products are available on Softmart?

Softmart.com features a diverse range of products, focusing on software solutions, hardware, and technology services. Key...
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How often does Softmart add new products?

Softmart regularly updates its inventory, adding new products weekly or monthly, depending on various factors. Customers are...
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