Can I cancel an order on Softmart?
Asked 6 months ago
Yes, customers can cancel an order on Softmart.com, subject to certain conditions. If an order has not been shipped, customers can cancel it by contacting our customer support team through phone or email. However, if the order has already been processed and shipped, cancellation may not be possible. In such cases, customers are advised to refuse the delivery upon its arrival or return the product within the specified return window. It is important to note that cancellation requests may attract a cancellation fee or restocking fee, and any shipping charges incurred will not be refunded. Customers are encouraged to review Softmart.com's cancellation policy for specific details regarding their order cancellation eligibility and any associated charges or restrictions.
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