In a nutshell: Sling TV's Terms of Use state that payments are non-refundable and subscribers are not entitled to refunds for unused service. However, Sling TV may offer credits or refunds at their discretion
According to Sling TV's Terms of Use, all payments are non-refundable. Subscribers aren't entitled to any refunds for unused or partially used service. However, Sling TV may decide to compensate or provide credits or refunds from time to time, at their sole discretion. If you wish not be charged for the next billing, it's recommended to cancel your subscription with Sling TV. You may wish to also pause your subscription for up to three months to take a break. Continue reading for information on how to cancel or pause your subscription.
Sign in with your email address or password. If you don't remember the password, tap Forgot password or username/email and follow the instructions on how to reset your password.
You can find this in My Account on your Dashboard. Follow the on-screen instructions on how to successfully cancel your account with SlingTV.
Subscriptions for those on free trial are canceled immediately. Otherwise, your current paid subscription will continue until your next billing cycle. This means you can still enjoy streaming your favorite shows at Sling TV until your renewal date.
To pause your subscription, follow the next steps below.
Don't log out or sign back in if you're no longer on the Sling TV homepage.
You can select how long you want to pause your subscription. Choose one, two or three months and follow the on-screen instructions to pause your subscription with Sling TV. Note: if you have DVR recordings, try not to pause for more than a month as you might lose them.
Have you decided whether to pause or cancel your subscription with Sling TV? Do keep in mind that customers using a free trial or annual plan and subscribers using a gift card or those who signed up via a third-party device or through an affiliate partner won't be able to pause their subscriptions. Your only option is to cancel. Do you still have questions? Don't hesitate to get in touch with Customer Support.
GetHuman has been working for over 10 years on sourcing information about big organizations like Sling TV in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I get a refund from Sling TV? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.