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Skinstore.com Customer FAQ

Top Answers & How-to Guides

What is Skinstore.com's Phone Number?

The question we are asked most often is about how to talk to Skinstore.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

Creating an account on Skinstore.com is easy and improves your shopping experience. Visit the website, click "Sign In" or...

What is your rewards program and how does it work?

Skinstore.com features a rewards program where customers earn points for purchases and various activities such as reviews and...
Ask any question you have about Skinstore.com customer service, get an answer now.
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Recent Skinstore.com Customer Questions

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Order Tracking and Management

How Do I Track My Order from Skinstore.com?

To track an order at Skinstore.com, first login to your account. Next, go to the "Your Orders" or "Order History" page. Click...
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How can I update my shipping address?

To modify your shipping address on Skinstore.com, log into your account and go to the account settings. There, you can edit or...
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Can I cancel my order?

Customers at Skinstore.com can often cancel an order if they act quickly, as cancellations are typically only possible before...
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Account and Rewards

How do I create an account?

Creating an account on Skinstore.com is easy and improves your shopping experience. Visit the website, click "Sign In" or...
Read more

What is your rewards program and how does it work?

Skinstore.com features a rewards program where customers earn points for purchases and various activities such as reviews and...
Read more

Shipping and Returns

What is your return policy?

Skinstore.com has a return policy allowing returns within thirty days, provided items are unused and in original packaging....
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Do you offer international shipping?

Skinstore.com does provide international shipping for customers outside the United States, with eligible countries varying. It...
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What payment methods do you accept?

Skinstore.com accepts various payment methods including major credit cards like Visa, MasterCard, American Express, and...
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Do you offer gift wrapping services?

Skinstore.com generally does not offer gift wrapping services. Customers may consider creative alternatives to wrap their gifts...
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Product Information

Where can I find information about the ingredients in your products?

Customers can typically find detailed ingredient information about products on Skinstore.com by visiting the individual product...
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Are your products cruelty-free?

Skinstore.com features a range of brands, some of which are cruelty-free and others that may not be. To identify cruelty-free...
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Can I use multiple promo codes on a single order?

Skinstore.com generally permits only one promotional code per order. Customers should choose the most advantageous code and...
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Do you offer samples of your products before purchasing?

Skinstore.com generally does not provide product samples before purchase but may offer promotional trial sizes during specific...
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We look to the Skinstore.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Skinstore.com issues reported to GetHuman
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