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Simplysunglasses.com Customer FAQ

Top Answers & How-to Guides

What is Simplysunglasses.com's Phone Number?

The question we are asked most often is about how to talk to Simplysunglasses.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Simplysunglasses.com Customer Questions

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Returns and Exchanges

What should I do if I receive a damaged or defective item?

If a customer receives a damaged or defective item from Simplysunglasses.com, they should inspect the packaging and product,...
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What is the return policy?

Simplysunglasses.com offers a clear return policy that allows customers around thirty days to return unworn sunglasses in...
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Can I exchange my sunglasses for a different style?

Simplysunglasses.com allows exchanges for different styles within a certain timeframe, provided the sunglasses are in original...
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Can I return sunglasses that I purchased on sale?

Simplysunglasses.com typically allows returns for sunglasses bought on sale, but specific sale terms may apply, such as shorter...
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Order Information

How long does it take to receive my order?

Delivery times from Simplysunglasses.com vary based on shipping method, destination, and order processing. Generally,...
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Can I track my order?

Yes, customers can typically track their orders through Simplysunglasses.com by using the tracking link in the confirmation...
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Do you offer international shipping?

Simplysunglasses.com usually provides international shipping to numerous locations, making it easy for customers worldwide to...
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Payment and Gift Cards

What payment methods do you accept?

Simplysunglasses.com accepts various payment methods, including major credit and debit cards like Visa and MasterCard, as well...
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Are gift cards available for purchase?

Gift cards can be purchased from Simplysunglasses.com, providing a thoughtful gift option for eyewear lovers. Customers can...
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Sunglasses Features

Do you offer prescription sunglasses?

Simplysunglasses.com provides a range of sunglasses, including options for prescription lenses to combine vision correction...
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Are the sunglasses authentic and brand new?

Simplysunglasses.com strives to offer a range of authentic and new sunglasses sourced from reputable suppliers, ensuring...
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Do you offer a warranty on your sunglasses?

Simplysunglasses.com offers a warranty covering manufacturing defects for their sunglasses, though terms differ by brand and...
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What are the differences between polarized and non-polarized lenses?

Polarized lenses have a coating that reduces glare from reflective surfaces, enhancing visual clarity and comfort, making them...
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Are there UV protection ratings for the sunglasses sold?

Simplysunglasses.com highlights the critical role of UV protection in sunglasses, ensuring many options shield against UVA and...
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Sunglasses Care

What is the best way to clean my sunglasses?

To clean sunglasses effectively, Simplysunglasses.com suggests using a microfiber cloth and lukewarm water. Rinse the...
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Do you have a size guide for sunglasses?

Simplysunglasses.com offers sizing information in product descriptions, highlighting that fit varies by brand and style....
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