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How long does it take to receive a refund for a returned item?

Asked 2 years ago
The time it takes to receive a refund for a returned item from ShoeMall.com can vary depending on several factors. Typically, once the returned item has been received and processed at the warehouse, customers can expect to see the refund initiated within a few business days. However, the entire process may take longer if the return is delayed in transit or if the item does not meet the return policy criteria. Once the refund has been processed, it usually takes an additional few business days for the funds to appear on the customer's original payment method. For the most accurate and updated information, customers are encouraged to check the current web page for details regarding ShoeMall's return policy and refund timelines. Understanding these processes can help set expectations for how long the refund may take.
Answered Sep 21st 2025

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