Sherpani.com Customer FAQ
Top Answers & How-to Guides
What is Sherpani.com's Phone Number?
The question we are asked most often is about how to talk to Sherpani.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Sherpani.com customer service, get an answer now.
About Sherpani
What is Sherpani?
Sherpani is a renowned brand that specializes in stylish and functional bags and accessories for women who are constantly on the go....
Returns/Exchanges
What is your return/exchange policy?
We have an easy and hassle-free return/exchange policy at Sherpani.com. If for any reason you are not satisfied with your purchase,
For returns, a refund will be issued to your original payment method, excluding any shipping charges. Please note that personalized or custom items are not eligible for return.
If you wish to exchange an item for a different color, size, or style, we will gladly assist you. However, exchanges are subject to availability. In case the requested item is not available, a refund will be processed instead.
We strive to provide exceptional customer satisfaction and will do everything possible to ensure your return/exchange is processed smoothly....
Order Tracking
Can I track my order?
Yes, you can easily track your order on Sherpani.com. Once your order has been shipped, you will receive a confirmation email containing...
Payment Methods
What payment methods do you accept?
Sherpani.com accepts various payment methods to provide convenience to our customers. We currently accept all major credit cards, including...
Eco-Friendly
Are Sherpani products eco-friendly?
Yes, Sherpani products are eco-friendly. Sherpani is committed to sustainability and the use of eco-conscious materials in their products....
Privacy Policy
What is your privacy policy?
Sherpani.com values your privacy and is committed to protecting your personal information. Our privacy policy ensures that any information...
Help me with my Sherpani.com customer service issue
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