What is your return/exchange policy?

Sherpani.com has a customer-friendly return and exchange policy that aims to provide a hassle-free experience for shoppers. Generally, customers have a period of thirty days from the date of purchase to initiate a return or exchange for items that are unused and in their original packaging. This policy applies to most products available on the site, allowing customers to feel confident in their purchasing decisions. To ensure a smooth return or exchange process, customers should keep all product tags and original packaging intact. If a product has been used or does not meet the criteria set by Sherpani.com, it may not be eligible for return or exchange. It is important to note that specific items, such as sale or clearance products, may have different return policies. For the most accurate information regarding the return and exchange policy and any exceptions that may apply, it is advisable to visit the official Sherpani website. There, customers can also find the necessary procedures for initiating a return or exchange, which may include filling out a return form or obtaining a return shipping label. This ensures that your experience with Sherpani is both satisfactory and straightforward.