Can I return an item if I change my mind?
Selfridges has a return policy that accommodates customers who may change their minds about their purchases. Generally, items that are unused and in their original condition, including packaging and tags, can be returned within a specific time frame, which is usually a minimum of thirty days from the date of receipt. However, certain items, such as personalised products, cosmetics, and some food items, may not be eligible for return unless they are faulty. It is always advisable for customers to check the specific return policy for the item they purchased, as there may be variations depending on the product category.
To initiate a return, customers can often use Selfridges' online return process, which may include generating a return label. It is important to ensure all returned items are packed securely to avoid any damage during transit. For the most current and detailed information regarding returns, including potential changes to policies or procedures, customers should refer to the relevant section of the Selfridges website. This will provide the most accurate guidance tailored to their specific situation.
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