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Selective Insurance Customer FAQ

Top Answers & How-to Guides

What is Selective Insurance's Phone Number?

The question we are asked most often is about how to talk to Selective Insurance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Selective Insurance Customer Questions

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Claims and Settlements

How do I file a claim?

To file a claim with Selective Insurance, one should collect details about the incident, including relevant documents....
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What is Selective Insurance's claim settlement process?

Selective Insurance has a clear and efficient claim settlement process. Policyholders report claims through the website or...
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Policy Management

What is the process for renewing my insurance policy?

Renewing an insurance policy with Selective Insurance typically entails receiving a renewal notice that details coverage...
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How do I update my contact information?

To update contact information with Selective Insurance, customers can log into their online account and manage their details....
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Can I make changes to my policy online?

Selective Insurance allows policyholders to make changes online, such as updating personal information and modifying coverage....
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What is the policy cancellation process?

The cancellation process for a Selective Insurance policy generally involves reviewing the policy terms, notifying the company...
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Can I add additional drivers or vehicles to my policy online?

Selective Insurance usually permits policyholders to manage their policies online, including adding drivers or vehicles, though...
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Insurance Options

What types of insurance does Selective Insurance offer?

Selective Insurance provides a wide array of insurance products for individuals, families, and businesses, including personal...
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What are the payment options for my insurance policy?

Selective Insurance provides several ways to pay for insurance, including online options like credit and debit card payments,...
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What discounts are available for policyholders?

Selective Insurance provides various discounts to policyholders to promote affordability and responsible actions. These include...
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Are there any additional coverage options or endorsements?

Selective Insurance offers a range of additional coverage options and endorsements to customize policies for individual...
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Quotes and Pricing

Can I request a quote online?

Yes, Selective Insurance allows potential customers to request a personalized quote online by inputting their specific...
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What factors influence my insurance premium?

Various factors can shape an insurance premium with Selective Insurance, such as the chosen coverage type, driving history,...
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How can I increase my coverage limits?

To enhance your coverage limits with Selective Insurance, start by reviewing your current policy to identify areas needing more...
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Are there tools available for calculating potential savings?

Selective Insurance provides various tools to help customers evaluate their insurance needs and potential savings, including an...
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