What is Selective Insurance's claim settlement process?

Selective Insurance's claim settlement process aims to be efficient and hassle-free. It begins with the policyholder reporting the claim, either online or through a dedicated phone line. Once the claim is registered, a claims adjuster is assigned to investigate and assess the damages or losses. This includes gathering necessary documentation and conducting any relevant interviews. After a thorough review, a settlement offer is made to the policyholder. If the offer is accepted, the necessary paperwork is completed, and the payment is promptly issued. In case of disagreement, Selective Insurance provides a resolution process, wherein the policyholder can appeal the decision or request further review. Throughout the process, Selective Insurance prioritizes transparency, clear communication, and strives to provide timely and fair claim settlements to its policyholders.