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Sees.com Customer FAQ

Top Answers & How-to Guides

What is Sees.com's Phone Number?

The question we are asked most often is about how to talk to Sees.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Sees.com customer service, get an answer now.
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Recent Sees.com Customer Questions

Help me with my Sees.com customer service issue

Order Tracking and Issues

How do I track my order?

To track an order from Sees.com, visit their website and find the order tracking area. You will need to enter your order number...
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Can I request a specific delivery date?

Sees.com allows customers to choose preferred delivery dates during checkout, although specific dates are not always...
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What should I do if my order has not arrived?

To address a missing order from Sees.com, begin by checking the tracking details from your order confirmation for updates. If...
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Shipping and Delivery

Do you offer international shipping?

Sees.com primarily provides shipping within the United States, and international shipping may be limited. Users are encouraged...
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Do you have any physical store locations?

Sees Candies has a number of physical store locations where customers can enjoy various chocolates and confections in person....
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Payment and Discounts

What forms of payment do you accept?

Sees.com offers a range of payment options, including major credit cards like Visa and American Express, as well as digital...
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Do you offer any discounts or promotions?

Sees.com regularly features various discounts and promotions, including seasonal sales and member-exclusive offers. Visitors...
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Can I purchase gift cards for your products?

Sees.com provides gift cards that can be purchased in various denominations, allowing recipients to choose from a wide range of...
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Customization and Gift Options

Can I customize the chocolates in my order?

Sees Candies provides a variety of chocolates and confections, and while full customization may be limited, customers can...
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Can I include a gift message with my order?

Yes, Sees.com allows the inclusion of a personalized gift message with orders during the checkout. This feature enhances the...
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Is there an option for corporate gifting through Sees.com?

Sees.com provides corporate gifting options suitable for companies looking to show appreciation through chocolates and...
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Return and Privacy Policies

What is your return policy?

Sees.com provides a customer-friendly return policy that generally allows returns of unopened items for a full refund or...
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What is your privacy policy?

Sees.com emphasizes the importance of customer privacy in its policy, detailing how personal data is collected, utilized, and...
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Products and Allergens

Are there any allergens in your chocolates?

Sees.com is committed to food allergy safety and offers detailed allergen information. Their chocolates may contain allergens...
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Does Sees.com offer subscription services for chocolates?

Sees.com does not offer a subscription service for chocolates but provides various gifting and purchasing options for their...
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What sustainability practices does Sees.com implement?

Sees.com emphasizes sustainability by sourcing high-quality, ethically obtained ingredients, especially cocoa. They focus on...
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We look to the Sees.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sees.com issues reported to GetHuman
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