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Sees.com Customer FAQ

Top Answers & How-to Guides

What is Sees.com's Phone Number?

The question we are asked most often is about how to talk to Sees.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At Sees.com, we highly value your privacy and are committed to maintaining the confidentiality of your personal information. Our privacy When you visit our website, we collect limited information to enhance your browsing experience. This may include your IP address, browser type, and cookies to personalize your journey. We may also collect personal information provided by you during purchases, such as name, address, and payment details, solely for order fulfillment. Rest assured, we do not sell, rent, or share your personal information to third parties for marketing purposes. We take extensive measures to protect your data from unauthorized access or loss. For more details, please refer to our privacy policy, which outlines our data collection practices and your rights. Your trust is vital to us, and we strive to ensure your privacy and security while browsing and shopping at Sees.com....
Ask any question you have about Sees.com customer service, get an answer now.

Order Tracking

How do I track my order?

To track your order, log into your account on our website and go to the "Order History" page. There you will find information on your...

Shipping

Do you offer international shipping?

Yes, Sees.com offers international shipping. We understand that our customers come from all around the world and we want to ensure...

Payment

What forms of payment do you accept?

We accept various forms of payment at Sees.com to provide convenient options for our customers. You can make a purchase using major...

Customization

Can I customize the chocolates in my order?

Unfortunately, at Sees.com, we do not offer the option to customize the chocolates in your order. We take great care in crafting our...

Return Policy

What is your return policy?

At Sees.com, we strive for your utmost satisfaction with our products. If you are not completely delighted with your purchase, we offer...

Discounts

Do you offer any discounts or promotions?

Yes, we offer various discounts and promotions. At Sees.com, we believe in providing our customers with great deals and added value....

Gift Messages

Can I include a gift message with my order?

Yes, you can include a gift message with your order at Sees.com. During the checkout process, there will be an option to add a gift...

Allergens

Are there any allergens in your chocolates?

Yes, there are allergens in our chocolates. We prioritize providing the necessary information to our customers with food allergies...

Delivery Date

Can I request a specific delivery date?

Yes, you can request a specific delivery date for your order. During the checkout process on Sees.com, you will have the option to...

Store Locations

Do you have any physical store locations?

No, Sees.com is an online-only retailer with no physical store locations. We have chosen to exclusively operate online in order to...

Privacy Policy

What is your privacy policy?

At Sees.com, we highly value your privacy and are committed to maintaining the confidentiality of your personal information. Our privacy When you visit our website, we collect limited information to enhance your browsing experience. This may include your IP address, browser type, and cookies to personalize your journey. We may also collect personal information provided by you during purchases, such as name, address, and payment details, solely for order fulfillment. Rest assured, we do not sell, rent, or share your personal information to third parties for marketing purposes. We take extensive measures to protect your data from unauthorized access or loss. For more details, please refer to our privacy policy, which outlines our data collection practices and your rights. Your trust is vital to us, and we strive to ensure your privacy and security while browsing and shopping at Sees.com....

Help me with my Sees.com customer service issue

Ask any question you have about Sees.com customer service. We will do our best to get you answers right away.
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