We apologize for the delay and any inconvenience caused. Occasionally, certain parts may be hard to find or no longer available. In these cases, our policy typically states that if we can't repair your covered item, we may replace it. If you haven't heard back within the stated time, we recommend directly reaching out to Sears Home Warranty for an update using the contact link provided on this page.
Asked May 21, 2024 3:28 PM