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Can I choose my own service provider for repairs?

Asked 5 months ago
Sears Home Warranty generally allows customers to choose their own service provider for repairs, but certain conditions may apply. Customers typically have the option to select a local contractor or technician that can meet the needs of the specific repair required. However, it is essential to understand that the selected service provider must meet the standards set by Sears Home Warranty. In many cases, the warranty may prefer that customers use their network of approved technicians to ensure quality service and compliance with warranty requirements. Using a non-approved provider might result in additional charges or challenges in filing a claim. For the most accurate and detailed information regarding this topic, customers are encouraged to visit the current website of Sears Home Warranty or check their policy documentation. This will provide clarity on whether selecting a personal service provider aligns with the terms of the home warranty agreement.
Answered Jun 29th 2025

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