Scotiabank Customer FAQ

No, you do not need a job letter to open an account with Scotiabank. However, you will need to provide valid identification and meet other specific requirements, depending on the type of account you are opening.

To change your email address for two-factor authentication, you'll need to log into your Scotiabank account and access your profile or security settings. There, you should find an option to update your email address. If you cannot log in due to the two-factor authentication issue, it's best to follow the instructions provided on the Scotiabank website for recovering your account or resetting your two-factor authentication settings. The most up-to-date contact information is available right here on this page, should you need further assistance.

If your Scotiabank card is about to expire, there's no need to worry. Scotiabank will automatically mail you a new card around the third week of the month before your current card expires. You should receive it by the time your current card expires. Once you receive your new card, you need to activate it by calling the number on the activation sticker found on your card or by doing so online in your Scotiabank account. If you have any automatic payments set up with the expiring card, don't forget to update them with your new card information.