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Roxy Customer FAQ

Top Answers & How-to Guides

What is Roxy's Phone Number?

The question we are asked most often is about how to talk to Roxy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Roxy Customer Questions

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Sustainability and Collaborations

Does Roxy have eco-friendly clothing options?

Roxy indeed offers eco-friendly clothing options as part of its commitment to sustainability. The brand incorporates materials...
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Does Roxy collaborate with any athletes or influencers?

Roxy engages in collaborations with athletes and influencers who exemplify an active lifestyle, showcasing their swimwear and...
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Policies and Care

How do I care for my Roxy apparel?

To properly care for Roxy apparel, follow the garment's label instructions. This typically involves washing in cold water,...
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What should I do if I receive a defective Roxy item?

If a customer finds a defective Roxy item, they should first evaluate the product and keep all packaging and receipts. They...
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What is Roxy's return policy?

Roxy permits returns of unworn and undamaged items within around thirty days of purchase. Customers should check the website...
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What is the shipping policy for Roxy orders?

Roxy's shipping policy includes various options based on location, with standard shipping taking five to seven days and...
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Product Information

Can I get a Roxy product customized?

Roxy generally does not provide customization for their products. However, they have various stylish collections to choose...
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Are Roxy swimwear products true to size?

Roxy swimwear is mostly true to size, though variations exist across styles. Customers typically find their regular size...
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What materials are used in Roxy clothing?

Roxy clothing features a variety of materials tailored for active lifestyles, including polyester for durability, cotton for...
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What lines of products does Roxy offer?

Roxy provides a wide array of products that emphasize active and lifestyle clothing for women and girls. Their offerings...
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Availability

Where can I buy Roxy items?

Roxy items can be purchased through their official website, roxy.com, as well as at major department stores, surf shops, and...
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Are Roxy products available internationally?

Roxy products are available for international customers, with options for online shopping and local retailers. Availability may...
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Sales and Promotions

Does Roxy offer a loyalty program?

Roxy provides a loyalty program that rewards customers with points for purchases, leading to special perks like discounts and...
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Are there seasonal sales for Roxy products?

Roxy hosts seasonal sales and promotions that align with major holidays and seasonal changes. During these events, customers...
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How can I participate in Roxy's events or promotions?

To join Roxy's events or promotions, staying informed through their website and social media is essential. Regularly check for...
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We look to the Roxy issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Roxy issues reported to GetHuman
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