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What is Roxy's return policy?

Asked 5 months ago
Roxy's return policy generally allows customers to return unworn, unwashed, and undamaged items within a specific time frame after purchase. Typically, this time frame is around thirty days, but it is always advisable to check the most current details on Roxy's website or on each specific product page, as policies may vary by item or promotional periods. When returning items, customers are usually required to include the original packaging and tags. Additionally, if the purchase was made online, items must be returned by mail, and it is important to follow any provided instructions for return shipping. Roxy may also provide a return shipping label for convenience, though customers should verify whether this service incurs a fee or if it is completely complimentary. Refunds are typically issued in the original payment form, though specific rules may apply to items bought on sale or through special promotions. It is worth noting that certain items, such as swimwear, may be subject to different stipulations due to hygienic reasons. Given these considerations, individuals interested in Roxy's return policy are encouraged to refer to the official Roxy website for the latest information and any additional details regarding their unique circumstances. The website will also provide any required forms or shipping labels to facilitate the return process seamlessly.
Answered Jul 17th 2025

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