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What should I do if my prescription is out of stock?

Asked 5 months ago
If a prescription medication is out of stock at a Rite Aid location, there are several steps that can be taken. First, it is advisable to check with a pharmacy team member to confirm that the medication is indeed unavailable. They may provide insight into when it is expected to be back in stock or suggest alternatives. In some cases, the pharmacist may be able to offer a substitute medication that serves a similar purpose. Another option is to have the prescription transferred to another nearby Rite Aid location that may have the medication in stock. Additionally, if the prescription can be filled at another pharmacy, the Rite Aid pharmacy team may assist with the transfer process and provide the necessary information. For those who wish to manage their prescriptions online, it is also valuable to visit riteaid.com for up-to-date information on medication availability and additional resources. It is always a good idea to communicate openly with the pharmacy staff to explore all available options regarding prescriptions.
Answered Jul 18th 2025

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