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Resound Hearing Aids Customer FAQ

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What is Resound Hearing Aids's Phone Number?

The question we are asked most often is about how to talk to Resound Hearing Aids customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What types of hearing aids are offered by Resound Hearing Aids?

Resound Hearing Aids provides a wide variety of models, including behind-the-ear, receiver-in-ear, in-the-ear, and...
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Does Resound offer assistance with programming hearing aids?

Resound offers various ways to assist with hearing aid programming through connected devices and a companion app for user...
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Can I try Resound hearing aids before buying them?

Resound offers a trial period for their hearing aids through authorized retailers, allowing customers to evaluate comfort and...
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What types of batteries can be used with Resound hearing aids?

Resound hearing aids primarily utilize zinc-air batteries in sizes 10, 312, 13, and 675, depending on the model. Some models...
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Maintenance and Care

How do I maintain my Resound hearing aids?

Maintaining Resound hearing aids involves daily cleaning with a soft cloth, proper storage in a cool and dry area, and regular...
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How can I properly clean my Resound hearing aids?

To clean Resound hearing aids, wipe the exterior with a dry cloth, being careful not to use solvents. Use a wax removal tool...
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Services and Support

How can I schedule a hearing evaluation with Resound Hearing Aids?

To arrange a hearing evaluation, locate a qualified audiologist who offers Resound devices. Resound itself does not conduct...
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What should I do if my hearing aid has technical issues?

Users experiencing technical issues with their Resound hearing aid should first ensure the device is powered on, with fresh,...
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Is there support for Bluetooth connectivity with Resound Hearing Aids?

Resound Hearing Aids offer Bluetooth connectivity for seamless streaming from devices like smartphones. This enhances audio...
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How often should I get my hearing aids serviced from Resound?

Resound recommends yearly servicing of hearing aids to ensure proper function, though more frequent maintenance may be...
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Warranty and Trial

What warranty options are available for Resound Hearing products?

Resound Hearing Aids provide warranty coverage that varies by product and location, typically covering defects and repairs for...
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What is the return policy for Resound Hearing Aids?

Resound Hearing Aids has a return policy that can vary by product and retailer, often allowing a trial period of thirty to...
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Does Resound offer a trial period on hearing aids?

Resound does not sell hearing aids directly, but authorized professionals do offer trial periods, usually lasting 30 to 60...
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Financing and Discounts

Are financing options available for Resound hearing aids?

Financing options for Resound hearing aids depend on the retailer you choose, as Resound does not provide financing directly....
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Are there discounts for referrals at Resound Hearing Aids?

Resound Hearing Aids does not generally have a public referral discount program, but some local audiologists may offer their...
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We look to the Resound Hearing Aids issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Resound Hearing Aids issues reported to GetHuman
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