Resound Hearing Aids Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Resound Hearing Aids customer service, archive #1. It includes a selection of 1 issue(s) reported October 28, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
1. I have had ongoing issues with my Linx hearing aids connecting inconsistently to my iPhone7. On some days, it takes me up to 19 minutes to establish a connection, while on other days, they connect immediately.
2. Another problem I've experienced is that when my wife receives a phone call on her iPhone while in the same room as me, the call comes through my hearing aids, causing disruption as she is unable to have a conversation.
3. Despite reaching out via email 10 days ago without receiving a response, my attempts to contact customer service via phone on 10/25 resulted in long wait times, leading me to leave messages. Following additional calls on 10/28 and a transfer to the customer care department after contacting the main office, I proceeded to file a complaint with the BBB for resolution.
Reported by GetHuman-gaspiele on Monday, October 28, 2019 11:35 PM
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