Residential Tenancy Office - British Columbia Customer FAQ

Top Answers & How-to Guides

How do I Contact Residential Tenancy Office - British Columbia Customer Service?

The question we are asked most often is about how to talk to Residential Tenancy Office - British Columbia customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the guidelines for subletting my rental unit?

The guidelines for subletting a rental unit in British Columbia are as follows: Firstly, tenants must obtain written consent from their...
Ask any question you have about Residential Tenancy Office - British Columbia customer service, get an answer now.

Office Overview

What is the Residential Tenancy Office?

The Residential Tenancy Office (RTO) is a government agency in British Columbia that provides information, education, and dispute resolution...

Landlord Rights and Responsibilities

What are the rights and responsibilities of landlords and tenants in British Columbia?

In British Columbia, landlords and tenants have specific rights and responsibilities. Landlords are responsible for keeping the rental...

Rent Increase Rules

What are the rules for rent increases?

In British Columbia, the rules for rent increases are regulated by the Residential Tenancy Act. Landlords must provide tenants with...

Entry Without Notice

Can a landlord enter my rental unit without notice?

No, a landlord cannot enter your rental unit without providing proper notice except in an emergency situation. According to the Residential...

Repairs and Maintenance

What can I do if my landlord does not make necessary repairs?

If your landlord fails to make necessary repairs, you have several options to resolve the situation. First, communicate your concerns...

Pet Ownership Rules

What are the rules for pet ownership in rental properties?

In British Columbia, the rules for pet ownership in rental properties are governed by the Residential Tenancy Act. Landlords have the...

Security Deposit Duration

How long can a landlord keep my security deposit?

In British Columbia, the Residential Tenancy Act specifies that a landlord can retain a tenant's security deposit for a maximum period...

Subletting Guidelines

What are the guidelines for subletting my rental unit?

The guidelines for subletting a rental unit in British Columbia are as follows: Firstly, tenants must obtain written consent from their...

Help me with my Residential Tenancy Office - British Columbia customer service issue

Ask any question you have about Residential Tenancy Office - British Columbia customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!