© GetHuman Inc.

What if the rented item gets damaged or breaks?

Asked 2 years ago
When renting an item from Rent A Center, customers should be aware of the policies regarding damages or breakage. Generally, Rent A Center has specific guidelines in place for situations when a rented item is damaged or becomes inoperable. It is typically important for customers to understand that they may be held responsible for any damages that occur during the rental period. In most cases, customers are encouraged to report any damages or malfunctions as soon as possible. This allows Rent A Center to assess the situation and provide guidance on how to proceed. Depending on the nature of the damage, customers may be able to receive a replacement item, often at no additional cost, if the item is covered under their damage waiver. Rent A Center usually offers a damage protection plan that can provide peace of mind and potentially reduce liability for customers. It is advisable for customers to thoroughly review their rental agreement, which outlines the responsibilities and liabilities associated with the rented items. Understanding the terms can assist in clarifying what customers are accountable for if damages arise. For specific questions about damage policies or possible fees, the current Rent A Center website is a reliable source of contact information and further details.
Answered Jul 23rd 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Rent A Center Questions

Need to call Rent A Center?

If you need to call Rent A Center customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Rent A Center

Rent A Center

Find a list of many popular Rent A Center questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Rent A Center Rent A Center Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!