Redmi Customer FAQ

Try booting the phone in safe mode to see if a third-party app is causing the issue. To enter safe mode, press and hold the power button, then tap and hold "Power off" until "Reboot to safe mode" appears. If the issue persists, perform a factory reset from the recovery mode: Turn off your phone, press and hold the Volume Up and Power buttons until the Redmi logo appears, navigate using the volume buttons, select "Wipe data/factory reset" with the power button. Be aware that this will erase all data on the device.

To permanently block your stolen Redmi phone, you'll need to remotely activate the Device Lock or Erase Data feature on your phone via your linked MI account. Here are the steps: 1. Visit the website i.mi.com. 2. Sign in with your MI account that you used on your stolen device. 3. Click on the "Find Device" option on the homepage. 4. Choose your lost device from the device list. 5. You will see options to "Lock Device" or "Erase Data". Select the desired option. Please note, to use these features, your device must be switched on and connected to the internet. If the phone is switched off or disconnected, the action will be executed once the phone goes online.

We're sorry to hear you're experiencing issues with your Poco X3 Pro. This error is usually related to network issues. If your Wi-Fi or mobile data connection is weak, you may have trouble logging into your Mi account. Try to switch between Wi-Fi and mobile data or restart your modem/router. If you are already connected to a strong internet connection, try to clear data and cache in the settings of "Security" and "Find Device" apps. Also, make sure your device is running the latest software version provided by Xiaomi. Rest assured, your security information is safe and this error will not affect it.

If your Redmi phone is stuck in recovery mode, try these steps: 1. Press and hold the Power and Volume Up buttons simultaneously for a few seconds. 2. Once the device vibrates, release the Power button but continue holding the Volume Up button. 3. The device will start in Recovery mode. Use the Volume buttons to navigate to "Reboot system now" and select it using the Power button. Remember that each model might have a different method, these are generic steps. If this method does not work, we recommend visiting a professional phone service as it could be a hardware issue. Never force shutdown as it might cause more harm to the system.

To extend the ring time on your Redmi 12, you will need to contact your network service provider as the ring time before the call goes to voicemail is managed by the provider, not the phone. Some providers allow you to extend the call ring time by typing a specific code into your phone. These codes vary between network providers, so you'll need to get that information directly from them. Remember, the maximum ring time potentially allowed by most providers is roughly 30 seconds.