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Realtruck.com Customer FAQ

Top Answers & How-to Guides

What is Realtruck.com's Phone Number?

The question we are asked most often is about how to talk to Realtruck.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Realtruck.com Customer Questions

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Order Issues

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product from Realtruck.com, first review your order confirmation and assess the damage....
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Can I cancel or modify my order?

Realtruck.com allows customers to cancel or change orders before they are processed and shipped. Once processed, modifications...
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What should I do if I experience issues with my product after purchase?

If a customer encounters problems with a product from Realtruck.com, they should review any provided documentation, check...
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Payment and Discounts

What payment methods do you accept?

Realtruck.com accepts various payment methods, including major credit and debit cards such as Visa and MasterCard, as well as...
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Do you offer any discounts or promotions?

Realtruck.com regularly provides various discounts and promotions, including seasonal sales and special offers. To keep updated...
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Are there any loyalty rewards for long-term customers?

Realtruck.com appreciates long-term customers and often has loyalty programs that can include discounts, special offers, and...
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How do discounts for new customers work?

Discounts for new customers act as incentives for initial purchases, taking forms like percentage discounts or shipping offers....
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Returns and Warranty

What is your return policy?

Realtruck.com offers a return policy that allows returns within approximately thirty days if items are unopened and unused with...
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What is your warranty policy?

Realtruck.com has diverse warranty policies that differ by manufacturer and item. Typically, products include a manufacturer's...
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Can I return a product that has been installed?

Realtruck.com has a return policy with specific conditions for installed products, which may not be eligible for return or...
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Shipping and Delivery

Can I track my order?

Yes, customers can track their orders at Realtruck.com using a tracking number from their confirmation email on the shipping...
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How long does it take to process and ship an order?

The time to process and ship an order from Realtruck.com varies depending on the product and shipping method chosen. Processing...
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Do you offer international shipping?

Realtruck.com mainly serves customers in the United States and Canada, but they do offer some international shipping for...
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What are the shipping options and costs?

Shipping options at Realtruck.com include standard and expedited services, with costs varying based on weight, dimensions,...
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Product Information

Are the products on Realtruck.com suitable for all vehicle makes and models?

Realtruck.com offers products for various vehicle makes and models, but compatibility can differ by item. Customers should...
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How can I find the right products for my specific vehicle model?

To find products suited for your vehicle on Realtruck.com, knowing your vehicle's make, model, and year is vital. You can then...
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What kind of materials are used in Realtruck products?

Realtruck employs a variety of materials in their truck accessories and parts, focusing on quality and durability. They utilize...
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Installation Services

What is the installation process for products purchased from Realtruck.com?

The installation process for items bought from Realtruck.com varies based on the type of accessory. Most products come with...
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What type of maintenance is typically required for Realtruck products?

Maintenance for Realtruck products varies based on the specific item. Basic accessories generally need routine cleaning, while...
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Do you offer installation services for your products?

Realtruck.com specializes in selling truck parts and accessories but does not offer installation services. Their products...
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We look to the Realtruck.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Realtruck.com issues reported to GetHuman
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