What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product from Realtruck.com, the first step is to carefully review the order confirmation and any accompanying documentation that came with the item. It is important to assess the extent of the damage or defect before proceeding. Generally, the next action would be to gather any necessary information, including order numbers, photos of the damaged item, and a description of the issue. Realtruck.com typically has a return policy in place to handle situations like this, which may include return or exchange options. Visitors should look for specific instructions regarding how to initiate a return or exchange directly on the website. Most often, there will be a dedicated section that outlines the process for damaged or defective products. Following these instructions will help ensure a smooth resolution. If further clarification is needed or additional questions arise, you might want to consult the website for the most current contact information to reach customer support. They will be able to provide further assistance tailored to the situation.