What should I do if my Raymour & Flanigan furniture is damaged upon delivery?
Asked 5 months ago
If a customer discovers that their Raymour & Flanigan furniture is damaged upon delivery, there are a few steps they should take. Firstly, it is important to carefully inspect the furniture immediately upon its arrival. If any damage is observed, it is advisable to document it with photographs, as this may be useful for any claims or discussions with the company.
Next, the customer should check the delivery paperwork for any instructions regarding damaged items. Typically, companies like Raymour & Flanigan have specific protocols for reporting such issues. Customers are usually encouraged to contact the delivery team or the customer service department to report the problem. This step is crucial as it allows the company to address the situation promptly.
While specific contact information may vary, customers can generally find the necessary details on the Raymour & Flanigan website. They may offer assistance in arranging for repairs, replacements, or returns as appropriate. By acting quickly and following these steps, customers can ensure a smoother resolution to any issues with their delivered furniture.
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