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Rand McNally Customer FAQ

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What is Rand McNally's Phone Number?

The question we are asked most often is about how to talk to Rand McNally customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What is the warranty period for Rand McNally products?

The warranty duration for Rand McNally products differs based on the item. Typically, electronic devices like GPS units come...
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Where can I find user manuals for Rand McNally products?

User manuals for Rand McNally products are generally available on their official website, specifically in the support section....
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What are the available formats for Rand McNally maps?

Rand McNally offers several map formats to suit various preferences, including traditional printed road atlases with extensive...
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GPS Capabilities

Can I use Rand McNally GPS devices internationally?

Rand McNally GPS devices are mainly intended for U.S. use and may lack full functionality abroad, though some offer certain...
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Do Rand McNally devices support live traffic updates?

Rand McNally offers GPS devices that often include live traffic updates, enhancing navigation by providing real-time...
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What is the difference between Rand McNally RV GPS and standard GPS devices?

Rand McNally RV GPS units are designed specifically for RV owners, offering tailored routing based on the vehicle's size to...
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Can I use Rand McNally GPS for truck navigation?

Rand McNally provides GPS units designed for truck navigation, considering truck-specific dimensions and restrictions for safe...
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Software and Updates

What are the system requirements for Rand McNally software?

The system requirements for Rand McNally software differ by product but generally include a compatible operating system,...
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Does Rand McNally offer any mobile apps for navigation?

Rand McNally has a variety of mobile applications to assist with navigation, including a GPS app offering turn-by-turn...
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How do I update my Rand McNally GPS device?

Updating a Rand McNally GPS device is essential for the latest maps, points of interest, and software improvements. Users...
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Purchasing and Support

Can I purchase Rand McNally products online?

Rand McNally provides an extensive range of products for online purchase, including maps, atlases, travel guides, and GPS...
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What should I do if my Rand McNally product is lost or stolen?

If your Rand McNally product is lost or stolen, first retrace your steps. If unsuccessful, check for tracking features on GPS...
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