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RalphLauren.com Customer FAQ

Top Answers & How-to Guides

What is RalphLauren.com's Phone Number?

The question we are asked most often is about how to talk to RalphLauren.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent RalphLauren.com Customer Questions

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Order Management

How do I track my order?

To track an order with RalphLauren.com, customers should visit the order tracking section on the website and enter their...
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How can I change or cancel my order?

To change or cancel an order on RalphLauren.com, customers should check their account if the order is unprocessed. If the order...
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What is the process for making a return or exchange?

RalphLauren.com has a clear method for returning or exchanging products. Customers should ensure items are in original...
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Size and Personalization

How do I find my size?

To find the right size for Ralph Lauren products, it's helpful to use the sizing guide on their website, which includes...
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Can I personalize or monogram items?

Many Ralph Lauren items can be personalized or monogrammed, adding a unique element to your purchase. It's recommended to check...
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Shipping and Returns

What is Ralph Lauren's return policy?

Ralph Lauren's return policy typically permits returns of most new and unused items within a designated time frame, provided...
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Do you offer international shipping?

RalphLauren.com provides international shipping to several countries, enabling global customers to shop for various products....
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What is Ralph Lauren's price adjustment policy?

Ralph Lauren's price adjustment policy allows refunds for price differences on full-price items that go on sale after purchase,...
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Payments and Discounts

What payment methods does Ralph Lauren accept?

Ralph Lauren accepts various payment methods on their website, including major credit cards like Visa, MasterCard, American...
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Do you offer a student discount?

RalphLauren.com does not explicitly offer a student discount, but it has ongoing promotions and sales that all customers,...
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Can I purchase gift cards for Ralph Lauren?

Customers can indeed purchase gift cards for Ralph Lauren through their website in various amounts. These cards can be redeemed...
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Loyalty and Privacy

What is Ralph Lauren's loyalty program?

The Ralph Lauren Rewards program enhances customer experiences by allowing members to earn points on purchases and other...
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What is Ralph Lauren's privacy policy?

Ralph Lauren's privacy policy outlines the collection, use, and protection of personal data when using their website. It...
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Promotions and Gifts

Do you offer gift wrapping?

RalphLauren.com provides gift wrapping services for special occasions, enhancing the presentation of gifts. Customers can...
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Are there any special promotions for holidays or events?

RalphLauren.com often engages in promotional offers for various holidays and events, varying in type and frequency. These can...
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