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How can I change or cancel my order?

Asked 2 years ago
Changing or canceling an order on RalphLauren.com can depend on the specific stage of the order processing. If the order has not yet been processed, customers may have the option to modify or cancel it directly through their account on the website. It is advisable to log into the account and navigate to the order history section, where there may be options to adjust the order details or cancel the order entirely. However, if the order has already been processed or shipped, it may no longer be possible to modify or cancel it. In such cases, the standard protocol would be to initiate a return once the item arrives. This process typically involves obtaining a return authorization and following the outlined return policy. For more precise information, including any potential fees or conditions regarding order changes or cancellations, prospective customers are encouraged to consult the relevant sections on the current web page.
Answered Aug 3rd 2025

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