How Do I Hard Reset My Phone from Radio Shack?

This article describes how to perform a hard reset on a Radio Shack phone. Detailed instructions are given for both iPhones and Android phones, the two types of cell phones that Radio Shack sells. For both types, options are given for resetting from the menu and from a powered off phone.

Radio Shack sells iPhones and a wide variety of Android phones. If your Radio Shack phone has been hacked, or if your systems settings have become corrupted during an interrupted download, you may need to perform a hard reset on the phone to return it to its factory settings. Just follow the instructions given below.

How to Hard Reset an Android Phone that Won't Start

Turn the phone off.
Press the Power button and the Volume Up button at the same time and hold them down.
Once the Recovery Menu appears on the screen, release both of the buttons.
Locate Wipe Data/Factory Reset on the Recovery Menu by navigating with the Volume Up and Down buttons.
Highlight the Wipe Data/Factory Reset option.
Press the Power button. The Confirmation screen will appear.
Highlight Yes – Delete All User Data using the Volume buttons.
Press the Power button.
Select Reboot System Now. Your phone will power down and start again with the factory settings restored.

How to Hard Reset an Android Phone that Does Start

Go to your phone's Home screen.
Start the Settings app.
Locate and select the Backup & Reset option. You will get a warning that a factory reset means you will no longer be able to recover your saved data.
Select Factory Data Reset. The reset process will begin.
Restart the tablet once the reset process has finished.

How to Hard Reset an iPhone that Won't Start

Press the Home button and the Sleep/Wake buttons at the same time and hold them down.
Once the phone shuts off and restarts, release the buttons. The phone has now begun the reset process.

How to Hard Reset an iPhone that Does Start

Open the Settings app.
Select General.
Select Reset.
Select Erase All Content and Settings.
Once the prompt asking you if you want to reset to factory settings appears, click on the OK button. The reset process will begin.

If you encounter problems while using these procedures, you can contact Radio Shack's customer service for help. They have both a help forum and a customer service phone number. Contact information can be found here.

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How Do I Hard Reset My Phone from Radio Shack?

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