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Purple Carrot Customer FAQ

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What is Purple Carrot's Phone Number?

The question we are asked most often is about how to talk to Purple Carrot customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Service Overview

What is Purple Carrot?

Purple Carrot is a meal kit service focused on plant-based meals, promoting healthy and accessible eating. It provides varied...
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How does Purple Carrot work?

Purple Carrot operates by sending plant-based meal kits to customers' homes, catering to those pursuing a vegan diet or wanting...
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What are the pricing options for Purple Carrot?

Purple Carrot provides different pricing options through its Chef's Choice and High-Protein plans, each averaging around sixty...
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What is the cancellation policy for Purple Carrot?

Purple Carrot's cancellation policy is flexible, allowing customers to cancel at any time without penalties. Cancellations must...
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Do you offer a satisfaction guarantee?

Purple Carrot emphasizes customer satisfaction by providing a satisfaction guarantee for its meal kits. If a customer is not...
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Meal Plans

What types of meal plans does Purple Carrot offer?

Purple Carrot provides diverse meal plans, focusing mainly on plant-based options with chef-crafted recipes and ingredients....
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Are Purple Carrot meal plans suitable for vegetarians/vegans?

Purple Carrot meal plans are tailored for both vegetarians and vegans, emphasizing plant-based dishes without animal...
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Can I choose my meals on Purple Carrot?

Yes, Purple Carrot offers customers the option to select meals from a varied weekly menu featuring plant-based choices,...
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Is Purple Carrot customizable for dietary restrictions or allergies?

Purple Carrot provides various meal choices that cater to different dietary needs, including vegan and gluten-free options....
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Delivery Information

Can I skip a week of delivery with Purple Carrot?

Yes, Purple Carrot allows customers to skip a week's delivery, providing flexibility to adjust subscriptions via the website....
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What should I do if my delivery is late?

If a delivery from Purple Carrot is delayed, first check the tracking information on their website. Delays may happen due to...
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What is the delivery schedule for Purple Carrot?

Purple Carrot provides a delivery schedule that is flexible, allowing customers to choose their preferred day and time during...
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Packaging and Preparation

How are the ingredients packaged?

Purple Carrot ensures ingredients are well-packaged to maintain freshness and ease of use. They deliver meals in refrigerated...
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Are the meals prepped or do I need to prepare everything?

Purple Carrot provides meal kits with pre-measured ingredients for plant-based recipes, but customers must prepare and cook the...
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