© GetHuman Inc.

Pure Romance Customer FAQ

Top Answers & How-to Guides

What is Pure Romance's Phone Number?

The question we are asked most often is about how to talk to Pure Romance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Pure Romance customer service, get an answer now.

Recent Pure Romance Customer Questions

I have the Twilightmood i cant find my charger which one would i need?

To find the appropriate charger for your Twilightmood, check the specifications listed on the product or the packaging it came in. Typically, the charger should be compatible with the device's charging input, which can usually be found in the product details.
Asked Jul 28, 2025 1:32 PM

Is pure romance shipped discreaitly

Yes, Pure Romance ships its products discreetly to ensure privacy. All packages are delivered in plain, unmarked boxes or envelopes, without any branding that indicates what's inside. Your confidentiality is important to us.
Asked Jan 25, 2025 4:18 AM

Help me with my Pure Romance customer service issue

Ordering and Shipping

How can I place an order?

To place an order with Pure Romance, start by visiting pureromance.com to explore products. Add chosen items to the cart, then...

What payment methods are accepted by Pure Romance?

Pure Romance accepts several payment methods, including major credit cards and PayPal for online orders. For parties,...

What is the return policy for Pure Romance products?

Pure Romance's return policy focuses on customer satisfaction and hygiene. Unopened items in original packaging can be...

Are Pure Romance products shipped discreetly?

Pure Romance products are shipped in plain packaging and without identifying labels to ensure customer privacy. The return...

Company Details

How long has Pure Romance been in business?

Pure Romance was established in 1993 by Patty Brisben and has been operating for over thirty years. The company focuses on...

Is there a rewards program for Pure Romance customers?

Pure Romance has a rewards program that allows customers to earn points with each purchase, which can be redeemed for discounts...

How do I provide feedback on products purchased from Pure Romance?

To share feedback on Pure Romance products, customers usually relay their experiences through the consultant who arranged their...

Product Information

What kind of products does Pure Romance sell?

Pure Romance provides a diverse selection of products centered on intimacy and personal wellness. Their offerings include...

Are Pure Romance products safe to use?

Pure Romance prioritizes the safety and quality of their products, using body-safe, non-toxic materials suitable for those with...

Are there any age restrictions for purchasing products?

Pure Romance products are generally intended for adults aged eighteen and over to ensure informed decisions regarding personal...

Consultant and Parties

Can I host a Pure Romance party?

Yes, hosting a Pure Romance party is an enjoyable way to gather friends for fun discussions and to explore intimate products....

Do Pure Romance consultants offer any discounts or promotions?

Pure Romance consultants can indeed provide various discounts and promotions based on their business approaches and seasonal...

How can I become a Pure Romance consultant?

To become a Pure Romance consultant, one should understand the role, visit the website for application details, pay an...

What types of events does Pure Romance host?

Pure Romance hosts various events aimed at connection and learning, including home parties led by independent consultants,...
We look to the Pure Romance issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Pure Romance issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!