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What steps can I take to improve my service reception on Public Mobile?

Asked 6 months ago
Improving service reception on Public Mobile can involve several strategies that focus on both your device and network settings. First, it is important to ensure that your device is compatible with the Public Mobile network, which operates on the Telus and Koodo networks in Canada. If you are using an older device, consider upgrading to a more recent model that supports the latest mobile technologies. Another step to enhance reception is to check your network settings. Ensure that your phone is set to automatically select the appropriate network. It may also help to switch between 3G and 4G LTE settings in your device settings, as in certain locations, one may provide better reception than the other. Additionally, consider the physical environment. Thick walls, large buildings, or even rural locations can hinder signal strength. Utilize Wi-Fi calling if available on your plan and device, as this can help maintain call quality when cellular reception is poor. Lastly, troubleshooting your device by restarting it may resolve temporary connectivity issues. If you continue to experience problems, checking for any known service outages in your area on the Public Mobile website could also provide useful information.
Answered Jun 16th 2025

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